Shipping Policy

Shipping charges are non-refundable. Return shipping charges are incurred by the client.

Returns must be sent by domestic mail service (Canadian residents use Canada Post and US residents use US Post). Parcels cannot be returned C.O.D. or with a courier service (i.e. FedEx, UPS etc.).

Clients must fully insure return parcel and provide a Postal Service tracking number.

For U.S. and International returns, mark the parcel as "Canadian Goods Return" on customs forms. Duties incurred by Oak Tree Boutique as a result of mislabelling or marking as "gift" will be deducted from the refund or store credit amount.

Oak Tree Boutique will not refund international duties and taxes.

Oak Tree Boutique will not accept liability for shipping loss or damage of return goods. We will not assume responsibility for reimbursement of parcels without proof of delivery to Oak Tree Boutique.

Oak Tree Boutique reserves the right to reject returns that do not comply with policy.